Privacy Policy

1. Overview

This Privacy Policy explains how Taklet collects, uses, stores, and shares information when you use our website, web application, and iOS app (together, the "Service").

Taklet is a team productivity product. We collect information needed to create accounts, run workspaces, manage projects and tasks, send notifications, secure the Service, and support users. We do not sell personal information, and we do not use personal information for advertising tracking.

2. Information You Provide

We collect information you provide directly to us, including:

• Account information: name, email address, password, user ID, organization name, role, and account status.
• Profile information: display name, avatar or profile image if you add one, organization membership, and notification preferences.
• Workspace content: projects, tasks, task notes, task descriptions, subtasks, comments, status updates, check-ins, calendar items, project notes, links, and related collaboration content.
• Team and invitation information: member names, member emails, external member invitations, roles, project assignments, and access settings.
• Support communications: messages, feedback, bug reports, emails, and other communications you send to us.

3. Information Collected Automatically

We may collect technical and usage information when you use Taklet, including:

• Device and app information: device type, operating system, app version, browser type, and related diagnostics needed to operate the Service.
• Authentication and session information: login state, session tokens, cookies, and similar data used to keep you signed in and protect your account.
• Usage information: actions taken in the Service, such as creating tasks, updating projects, sending comments, changing settings, reading notifications, and other product interactions.
• Log information: IP address, request metadata, timestamps, and server logs collected by us or our infrastructure providers for security, debugging, fraud prevention, and reliability.
• Notification information: push notification permission status, Apple Push Notification service tokens, device name, bundle ID, app version, and token update timestamps when you enable or have previously enabled push notifications.

4. Cookies and Local Storage

We use cookies, local storage, and similar technologies for authentication, session management, security, product preferences, and core app functionality. We do not use these technologies to track you across other companies' apps or websites for advertising.

5. How We Use Information

We use information to:

• Provide, maintain, secure, and improve Taklet.
• Create and manage accounts, profiles, workspaces, teams, projects, and tasks.
• Show content to authorized workspace, project, and team members.
• Send account messages, workspace invitations, transactional emails, in-app notifications, browser notifications, and mobile push notifications.
• Apply user preferences, role permissions, and workspace settings.
• Detect, prevent, and respond to abuse, security incidents, service errors, and unauthorized access.
• Respond to support requests and communicate with you about the Service.
• Comply with legal obligations and enforce our Terms of Service.

6. How Information Is Shared

We do not sell your personal information. We share information only as needed to operate Taklet:

• With authorized users: profile information, tasks, comments, projects, status updates, check-ins, notifications, and activity may be visible to other authorized members of your workspace, team, organization, or project.
• With service providers: we use providers such as Supabase for authentication, database, realtime, and storage services; Resend for email delivery; Apple Push Notification service for iOS push delivery; hosting and infrastructure providers for running the Service; and other vendors that process information on our behalf.
• For legal and safety reasons: we may disclose information if required by law, legal process, security investigation, rights enforcement, or to protect users, Taklet, or others.
• Business transfers: if Taklet is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to this Policy or a replacement policy disclosed to you.

7. App Store Privacy and Tracking

Taklet may collect data linked to your identity, including name, email address, user ID, workspace content, usage data, and device information used for app functionality.

We do not use your data or device identifiers to track you across apps or websites owned by other companies for advertising or data broker purposes. We do not use IDFA or third-party advertising tracking SDKs.

8. Photos, Files, and Media

Taklet may allow users to add avatars, project images, files, links, or similar media. If you upload media, we store and process it to display it in the Service and make it available to authorized users. The iOS app may display remote images, such as avatars or project images, when those images are part of your workspace data.

9. Data Retention

We retain account information and workspace content while your account is active or as needed to provide the Service. We may also retain information for legitimate business, security, backup, legal, tax, accounting, dispute resolution, and compliance purposes.

Some deleted information may remain in backups or logs for a limited time before being overwritten or removed according to our normal retention practices.

10. Account Deletion

You can delete your account from inside the iOS app or contact us at team@taklet.com for help. Account deletion is intended to permanently remove your account and personal data from active systems, subject to limited retention for legal, security, fraud prevention, backup, or operational reasons.

Content that has been shared with other authorized workspace or project members may remain visible when needed to preserve workspace records, collaboration history, or the integrity of team projects, unless deletion is required by law.

11. Your Choices and Rights

Depending on where you live, you may have rights to:

• Access personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of personal information.
• Object to or restrict certain processing.
• Request a copy of your information in a portable format.
• Withdraw consent where processing is based on consent.

To make a request, contact us at team@taklet.com. We may need to verify your identity before completing a request.

12. Notification Choices

You can manage certain email, in-app, browser, and push notification preferences in Taklet settings. You can also control mobile push notifications through iOS settings and browser notifications through your browser settings.

Account, security, legal, and service-related messages may still be sent even if optional notifications are disabled.

13. Security

We use reasonable technical and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, and disclosure. No internet service, database, or transmission method can be guaranteed to be fully secure.

14. Children

Taklet is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to Taklet, contact us and we will take appropriate action.

15. International Users

Taklet is operated from the United States. If you use the Service from outside the United States, your information may be processed and stored in the United States or other countries where we or our service providers operate.

16. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date and may provide additional notice. Your continued use of Taklet after the updated Policy becomes effective means you accept the updated Policy.

17. Contact

Questions or privacy requests can be sent to team@taklet.com.